Department Head

Hotel Budi Bakso · 📍 Surabaya, Jawa Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 17.000.000 per month
Hotel Budi Bakso is seeking a dynamic and experienced Department Head to lead our team and ensure the smooth operation of our department. As the Department Head, you will play a crucial role in managing our staff, improving processes, and contributing to the overall success of our hotel. If you are passionate about hospitality and have a proven track record in leadership, we invite you to join our team.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the department, ensuring high standards of service and efficiency.,Manage and mentor a team of staff, providing guidance and support to help them grow professionally.,Develop and implement departmental policies and procedures to improve performance and productivity.,Monitor departmental budgets and expenses, ensuring financial responsibility and compliance with company policies.,Collaborate with other departments to ensure seamless coordination and customer satisfaction.,Identify areas for improvement and implement strategies to enhance departmental performance.,Maintain a clean and organized work environment, promoting a positive and productive atmosphere.,Handle customer complaints and concerns, resolving issues promptly and professionally.

🎓 Kualifikasi & Syarat

Minimum of 5 years of experience in a leadership role within the hospitality industry.,Proven track record of managing teams and improving departmental performance.,Strong communication and interpersonal skills, with the ability to inspire and motivate staff.,Excellent organizational and time management skills, with the ability to prioritize tasks effectively.,Proficiency in using Microsoft Office Suite, including Excel for budgeting and reporting.,Knowledge of Indonesian language and culture, with the ability to work in a multicultural environment.,Valid ID card and a clean criminal record.,Willingness to work shifts, including weekends and holidays, as required.

🛠️ Keahlian

Leadership and team managementProcess improvement and efficiencyBudgeting and financial managementCustomer service and complaint resolutionCommunication and interpersonal skillsTime management and organizational skillsProficiency in Microsoft Office Suite
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